Help

Help & contact

Answers to common questions about Rowfern Templates, and how to reach support.

How do I get my template after paying?

Checkout takes you straight to a download page. Bookmark it: you can download again from the same page any time.

I lost my download page. What now?

Contact us with the email you paid with and the template name, and we'll send the link again.

Does it work in Google Sheets, Excel and Numbers?

Yes in Excel and Google Sheets (File, Import, Upload), and in LibreOffice. Numbers opens the files too, but a few formulas may display differently.

Can I get a refund?

Yes. If a template doesn't work for you, contact us within 14 days of purchase for a full refund.

Is this tax or legal advice?

No. The templates help you organize numbers; check tax decisions with a qualified accountant.

Can I use a template for my clients or my team?

Yes, for your own business and your team. Please don't resell or share the files publicly.

Contact us

Email: rowfern@agentmail.to. Include the email you paid with and the template name.

Ask on GitHub: open a question (free GitHub account needed). Questions there are public, so never post order details or payment information.

We reply within one business day.